Social Services

Our Vision

The Yates County Department of Social Services will be recognized as a leader and a partner in building a healthy, safe and caring community through our compassionate and respectful services to individuals and families.

Services

Find out if you may be eligible for any of our income related services, and apply online.

Supplemental Nutrition Assistance Program

The purpose of the federally funded Supplemental Nutritional Assistance Program (SNAP), formerly known as Food Stamps, is to reduce hunger and malnutrition by supplementing the food purchasing of eligible low income individuals.

Helpful Resources

Home Energy Assistance Program

The Home Energy Assistance Program (HEAP) is a federally funded program that assists eligible households in meeting their home energy needs. This program helps families maintain heat in their houses, and do furnace repairs and replacements for home owners.

Temporary Assistance for Needy Families/Safety Net

The Temporary Assistance for Needy Families/Safety Net program helps low income families and individuals enter the workforce and achieve self-sufficiency.

Fraud & Front End Detection System

The purpose of the Public Assistance Fraud Unit is to prevent and detect Welfare Fraud, pursue criminal action against those who obtain benefits they are not entitled to and to recoup those benefits. Fraud prevention is accomplished by having an investigator verify information, often before any benefits are issued. This process is referred to as Front End Detection (FEDS). You can report fraud online by emailing our department.

Medicaid

Medicaid is the federal/state health insurance program administered by New York State, and funded from federal, state and county revenues. In New York, Medicaid is overseen by the Department of Health. Medicaid assists qualified individuals to obtain health insurance necessary to receive adequate medical care. Medicaid consists of multiple health insurance programs each having their own eligibility criteria and unique benefit package.

Child Support

The Child Support Program assists custodial parents seeking to obtain court-ordered child support for their children. The program will assist in establishing paternity, establish and enforce child and medical support orders. Learn more about child support programs by calling 888-208-4485.

Children's Services

The goal of the Children’s Services Unit is to keep children safe within their communities or homes, and to build permanency for children entering the child welfare system. This program investigates maltreatment/neglect issues involving children under the age of 18 which are believed to be caused by a parent or a “person legally responsible.” Caseworkers meet with the family to assess the conditions leading to the report, as well as any safety and risk issues. Caseworkers work with the family to facilitate services and minimize the risk of future maltreatment of the children. These cases work towards ensuring the safety of children that are at risk of placement or preventing a return to placement. Caseworkers’ responsibilities include, but are not limited to: referrals to needed services, mandated contacts 2 times per month, collateral contacts, writing court petitions and reports, and documentation

Foster Care is a program utilized when parents or guardians are unable to care for or keep their children safe in the home. Foster Care takes place in community home settings and higher levels of care such as institutions for children with high needs.

If you suspect a child is being neglected or abused, 800-342-3720. If you believe that a child is in immediate danger, call 911 or your local police department.

Adult Services

Programs in Adult Services serve vulnerable adults living in our community. The opening of an adult protective investigation begins with a referral from someone with information regarding the safety of an adult. Programs include Preventive, and Protective Cases, Personal Care, Financial Management, and Guardianship. If you suspect that an adult is being neglected, maltreated, or abused, please fill out a referral form (PDF) and return it to the department by mail or by fax 315-531-3414.