For the most up to date information on COVID-19 visit:
Local Assistance Hotlines:
- New York State COVID-19 Hotline: 1-888-364-3065
- New York State COVID-19 Emotional Support Hotline for Mental Health Counseling: 1-844-863-9314
- Finger Lakes Health COVID-19 Hotline: 315-787-5110
- Yates County Public Health: 315-536-5160
New York State business information links:
- Guidance on Re-opening in Phase 1 - 4.
- Regional Monitoring Metric Dashboard
- Information on insurance, unemployment, price gouging, utilities, mortgage and rent
Public Health Press Releases:
The dashboard will allow you to see a breakdown of cases in Yates County by municipality. Click on any area to see each case numbers. The map will allow for you to zoom in and out and you may expand each window for more visibility of data. Data will be updated as it is received.
This dashboard, maintained by New York State, shows the percentage values of people tested versus a positive result. If you want to filter by county, check the county on the right menu of the dashboard. You may also filter by region by clicking the blue button labeled "View percentage positive results by region"
This dashboard workbook, maintained by the Department of Health, has various tabs at the top of the page that will show a breakdown of data from all counties and has many different charts and graphs of coronavirus cases, tests and fatalities.
COVID-19 update as of January 20th:
NYS Travel Advisory
For the most up to date information, click here
Governor Andrew M. Cuomo has announced new guidelines that took effect November 4th allowing travelers to New York to “test out” of the mandatory 14-day quarantine. Travelers from states that are contiguous with New York are exempt from the travel advisory; however covered travelers must continue to fill out the Traveler Health Form. Essential workers will continue to be exempt as well. The guidance also applies to international travelers coming from any CDC Level 2 or Level 3 Health Notice country.
For any traveler to New York State from a noncontiguous state, US territory or CDC level 2 or level 3 country, the new guidelines for travelers to test-out of the mandatory 14-day quarantine are below:
- For travelers who were out-of-state for more than 24 hours:
- Travelers must obtain a test within three days of departure, prior to arrival in New York.
- The traveler must, upon arrival in New York, quarantine for three days.
- On day 4 of their quarantine, the traveler must obtain another COVID test. If both tests comes back negative, the traveler may exit quarantine early upon receipt of the second negative diagnostic test.
- For travelers who were out-of-state for less than 24 hours:
- The traveler does not need a test prior to their departure from the other state, and does not need to quarantine upon arrival in New York State.
- However, the traveler must fill out our traveler form upon entry into New York State, and take a COVID diagnostic test 4 days after their arrival in New York.
To file a report of an individual failing to adhere to the quarantine pursuant to the travel advisory, please call 1-833-789-0470 or visit this website.
Who Should Get Tested for COVID-19?
All New York residents can now be tested whether they have symptoms or not.
Others who should get tested are:
- An individual who has symptoms of COVID-19.People with COVID-19 have reported a wide range of symptoms including:
- Shortness of breath or trouble breathing
- Chills or repeated shaking with chills
- Muscle pain
- Sore throat
- Runny nose or Congestion
- New loss of taste or smell
- Nausea or vomiting
- An individual is less than 21 years of age who has symptoms consistent with Multisystem Inflammatory Syndrome in Children (MIS-C), which is also known as Pediatric Multi-System Inflammatory Syndrome; or
- An individual requires a test for medical care, including being tested prior to an elective surgery or procedure, or individuals who are pregnant and their designated support person; or
- An individual has had close (i.e. within six feet) or proximate contact with a person known to be positive with COVID-19; or
- An individual is subject to a precautionary or mandatory quarantine; or An individual is employed as a health care worker, first responder, employee of a nursing home, long-term care facility, or other congregate care facility, or other essential employee who directly interacts with the public while working; or
- An individual is employed by an essential business (e.g. food production, medical supply manufacturing) or any business that has been designated to “reopen” in certain regions of the state (e.g. construction, curbside/in-store pickup retail, wholesale trade); or
- An individual presents with a case where the facts and circumstances – as determined by the treating clinician in consultation with state or local department of health officials – warrant testing, or other criteria set forth by NYS DOH (e.g. place of residence, occupation).
How Can Residents Get Tested for COVID-19?
To get tested for COVID-19, call your healthcare provider for instructions. If you do not have a healthcare provider, please call our office at 315-536-5160 and we will assist you. You can also visit the Cayuga Health System sampling site in Ithaca. Learn more about the sampling site in Ithaca and register to attend by clicking here. URMC urgent care clinics in Canandaigua and Farmington are offering testing as well as Wellnow Urgent Care and Finger Lakes Health Urgent Care in Geneva. New York State has a free drive thru testing clinic in Monroe County at the Monroe County Community College. Click here for more information.
Penn Yan Community Health is offering free COVID-19 testing to asymptomatic individuals on Thursdays from 9:00 to 10:00 am at their office located at 112 Kimball Ave in Penn Yan. You do not have to be a patient to get tested. Pre-registration is required. To register, click here.
If you develop emergency warning signs of COVID-19, get medical attention immediately. Emergency warning signs may include: trouble breathing, persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face. Call 911 if you have a medical emergency.
Can you tell me more about antibody testing?
The COVID-19 diagnostic test checks for the presence of the virus at the time of sampling. Antibody testing is different – it checks to see if you have ever had the virus. Because this is a new virus, scientists are still figuring out:
- If having the virus protects you from getting it again in the future (provides immunity) and
- If having the virus does provide immunity, how long does that protection last
NYS is currently conducting random antibody testing in limited communities throughout the state to try to determine how many New Yorkers have had the virus. Antibody testing is not currently widely available in our County. However, you can call your healthcare provider if you feel you may need antibody testing
Sick with COVID-19:
Click here to learn what to do if you are sick with COVID-19.
COVID-19 Paid Sick Leave Law
On March 18, 2020 New York State enacted legislation authorizing paid sick leave for anyone subject to precautionary or mandatory quarantine or isolation order due to COVID-19. The law provides guaranteed job protection and paid leave for New York employees who are unable to work while subject to a COVID-19 precautionary or mandatory order of quarantine or isolation. In order to be eligible for these benefits, New York State Residents must obtain an order of quarantine or isolation from Yates County Public Health.
If your healthcare provider placed you in a quarantine or isolation due to COVID-19 illness, please contact Yates County Public Health at 315-536-5160 for more information. We will work with you and your healthcare provider on issuing a order that will be needed for paid leave benefits.
Who is at risk for COVID-19?
Anyone can become ill with COVID-19. COVID-19 is a new disease and there is limited information regarding risk factors for severe disease. Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.
Based on what we know now, those at high-risk for severe illness from COVID-19 are:
- People ages 65 years and older
- People who live in a nursing home or long-term care facility
People of all ages with underlying medical conditions, particularly if not well controlled, including:
- People with chronic lung disease or moderate to severe asthma
- People who have serious heart conditions
- People who are immunocompromised
- Many conditions can cause a person to be immunocompromised, including cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, and prolonged use of corticosteroids and other immune weakening medication
- People with severe obesity (body mass index [BMI] of 40 or higher)
- People with diabetes
- People with chronic kidney disease undergoing dialysis
- People with liver disease
Prevention tips to stay healthy for our seniors and high risk individuals of any age
Click here for more at risk groups
Know how it spreads
- There is currently a vaccine in development to prevent coronavirus disease 2019 (COVID-19).
- The best way to prevent illness is to avoid being exposed to this virus.
- The virus is thought to spread mainly from person-to-person.
- Between people who are in close contact with one another (within about 6 feet).
- Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
COVID-19 may cause mild to severe respiratory symptoms, like:
- Trouble breathing
- Chills or repeated shakin with chills
- Muscle pain
- Sore throat
- New loss of taste or smell
CDC believes at this time that symptoms may appear in as few as 2 days or as long as 14 days after exposure to the virus.
If you think you have symptoms of COVID-19, call your health care provider for more information.
- Wash your hands often with soap and water for at least 20 seconds, especially before you eat.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick. Keep a distance of at least 6 feet to help slow the spread of COVID-19.
- Cover your cough and sneezes with a tissue and discard it in a closed container
- Clean frequently touched surfaces and objects.
- Wear a facial covering in public settings such as grocery stores and gas stations where a 6 feet distance between others cannot be maintained.
For people who are sick:
- Stay home.
- Keep sick household members away from others. If you have a separate room that is best.
- Use soap and water, a bleach and water solution, or EPA-approved household products. You can make your own cleanser with a mixture of 1 cup of liquid unscented chlorine bleach in 5 gallons of water.
- Avoid sharing personal items
- Anyone at high risk for complications should talk to their healthcare provider for more information.