Emergency Rental Assistance Program      


The New York State Emergency Rental Assistance Program (ERAP) will provide significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance. For more information, visit https://otda.ny.gov/programs/emergency-rental-assistance/

Or view the video here: Help is here, New York - Emergency Rental Assistance Program: 30 - YouTube 

For assistance applying please contact one of our partner agencies:

Our Town Rocks - 607-426-4015 

ProAction of Steuben and Yates - 315-536-5515  

The Living Well -  315-536-0838

Please complete the Landlord/Tenant Statement linked here prior to applying:

Landlord/Tenant Statement

This is not a legal notice, only a statement of the Landlord/Property Owner’s account with Tenant(s). Please use the information on this statement when filling out the online Emergency Rental Assistance Program (ERAP) application at www.otda.ny.gov/ERAP or when applying by phone at 844-NY1RENT (844-691-7368).

Tenants Click Below to apply!

click here to apply

Information for Applicants 6-2-21

Instructions for Landlords:

NYS ERAP Instructions for Landlords

Eligibility Information:

Residents of New York State are eligible for ERAP rental assistance if:

• Household gross income is at or below 80 percent of the Area Median Income (AMI). These income limits differ by county and household size. A household may qualify based on current income or calendar year 2020 income that is at or below 80 percent AMI.


• On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced other financial hardship, directly or indirectly, due to the COVID-19 pandemic.


• The applicant is obligated to pay rent at their primary residence and has rental arrears (rent overdue) at their current residence for rent owed on or after March 13, 2020.

Households eligible for rental arrears may also be eligible for help paying utility arrears at the same rental unit.

Households approved for ERAP rental assistance may receive:

• Up to 12 months of rental arrears payments for rents accrued on or after March 13, 2020.

• Up to 3 months of additional rental assistance if the household spends 30 percent or more of their gross monthly income to pay for rent.

• Up to 12 months of electric or gas utility arrears that have accrued on or after March 13, 2020.

Payments will be made directly to the landlord/property owner and utility company on behalf of the tenant. Tenant applicants will be notified of the amounts paid on their behalf. If a landlord is difficult to locate or does not otherwise provide information needed to complete the application, funds will be held for 180 days to allow sufficient time to locate the landlord and collect required information as well as to provide tenant protections and maximize landlord participation.